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By using the Clean Me Marketplace Ltd mobile car valeting booking app (“the App”) or the website, you agree to comply with and be bound by these terms and conditions (“Terms”).
If you do not agree to these Terms, you must not use the App or website.
Clean Me Marketplace Ltd provides a platform through its App and website for users to book mobile car valeting and carpet cleaning services to their preferred location.
The mobile washers (“operators”) who sign up for the App are responsible for providing the services.
All operators are required to be insured.
Clean Me Marketplace Ltd is not liable for any damages that may occur to a person’s car or property as a result of a service booked through the App or website.
The responsibility for any damages caused during the service lies solely with the operator.
Users should inspect their vehicles before and after the clean to identify any potential issues.
Users can book mobile car valeting services through the App or website. Payments for the services are processed through the App’s or website’s payment gateway.
Clean Me Marketplace Ltd is not responsible for any payment issues, disputes, or unauthorised transactions that may arise during the payment process.
Users must provide accurate and up-to-date information when booking cleaninng services through the App or website.
Any false or misleading information may result in the cancellation of the booking.
Operators on the App must not exchange contact details with the customer, and all communications with the customer must stay within the App or website. Sharing of phone numbers, email addresses, social media accounts, or websites is not permitted and may result in a permanent ban from the platform.
Operators must ensure that all information provided to Clean Me Marketplace Ltd, including but not limited to insurance details and business information, is accurate, complete and up to date at all times.